Testimonials

“There isn’t really anywhere like this that I know of in the UK. Such a wide range of hi-fi and headphones that you can demo in a super relaxed environment.”

Adam Summers, via Google Business

“Warm sociable atmosphere. Very knowledgeable staff. No pressure making decisions for hi-fi to live with. Excellent choice of quality components.”

Soulboy, via Google Business

“Great little hidden-away shop to service all your hi-fi / audio needs in New Malden. Hidden down an alley on the other side of the road close to Waitrose on the High Street. Super friendly and helpful.”

Charlie Middle, via Google Business

“The level of professionalism and personal understanding of customer needs is extremely refreshing. No push or hard-sell, but a love for what they do and a real desire for their customers to get the best for them. Looking forward to working with Unilet for future purchases.”

AK, via Google Business

“I have been a customer of Unilet off-and-on for over 20 years. Always great service, knowledgeable and helpful staff, and never regretted any of my purchases. Bought everything from cables to speakers, processors, power amps and more.”

Jez Pink, via Google Business

“I have been a regular customer for 40 years, the unbiased friendly advice I have received over the years has a real value in my opinion. My exploration of streaming would not have been easy on my own. Thank you Unilet Team!”

Alan Sheridan, via Google Business

“First went to Unilet to demo some high-end headphones from their unparalleled range and was very impressed with their customer service. Have returned many times since to explore their other hi-fi kit, and have been more than happy with everything I’ve bought. I wouldn’t go anywhere else to try and buy good quality hi-fi.”

Anthony H, via Google Business

“My husband feels like he is going to his club when he pops in to see you guys. We have used this wonderful store for many years. Always a warm welcome and so much knowledge. This help and advice has been great and much appreciated. Many many thanks. Looking forward to another visit.”

Janette Bethell, via Google Business

“Hats off to the amazing team at Unilet. I went in with a sad old amp and a few questions about turntables. Four-and-a-half hours later, I left with some amazing new kit, including ATC speakers that look too small to be so good. How time flies when you are in the company of experts, and surrounded by great kit. Big thanks. Highly recommended store, technically and in terms of customer service.”

Mark Johnson, via Google Business

“The best hi-fi shop I’ve ever used…staff are friendly, helpful, knowledgeable, never pushy, and nothing is too much trouble. So if you are after a new system or an upgrade then get on down there.”

David Gale, via Google Business

“Great guys. Friendly and not pushy. Excellent advice. Superb range of products from entry-level to high-end.”

Rafiq Siddiqui, via Google Business

“Excellent friendly service. There were a wide range of headphones and IEMs in-store, and staff were very helpful and happy for me to try a few.”

Man Yong Tse, via Google Business

“Amazing. In a world of internet shopping and electronics superstores, Unilet stands above by offering great prices and genuinely knowledgeable staff. The selection is broad (almost eclectic), but invariably high-quality. If you are (or want to be) a genuine audiophile, get over to Unilet.”

Eric Hansen, via Google Business

“Top notch service, and highly knowledgeable. I would not go anywhere else.”

Mike Cowley, via Google Business

“The whole buying experience was seamless and a real pleasure. I was allowed as much time as I wanted / needed to listen to the equipment (and alternatives) and there was no pressure whatsoever to buy. I ended up with the right products and feel I have all the back-up help and service I need.”

Lee Brindley, via Google Business

“Unilet is just a great place to buy hi-fi. These guys are proper professionals, and will spend time listening to what you say, let you try out different components in a real world setting, and make your own judgement as to what sounds best. It is always a leap of faith buying hi-fi online. There’s no substitute for hearing the kit yourself. These guys will help you out with that – and (in my experience) match any price. What are you waiting for?”

Simon Utting, via Google Business

“If you want proper old-fashioned customer service and some of the best hi-fi and AV kit across the spectrum, then look no further. If you book ahead they will set up the kit for you and offer a full comprehensive demonstration.”

Joe M, via Yelp

“Excellent advice, fantastic range and demonstration facilities. I went in expecting to spend under £2000, but after spending a thoroughly entertaining afternoon in the shop, listening to the improvements that could be made, that budget was doubled with pleasure! It was a bit of a trek for me, but well worth the effort. Highly recommended. I’ve found a real gem!”

Scott, via Trustpilot